Support Email [email protected]
Response Time We respond to inquiries in the order they are received, normally within 1–2 business days.
We can assist with: • Gameplay and technical issues • In-app purchases • Purchased Crystals that were not received • Crystal balance issues • App crashes or loading problems • Privacy and account data inquiries
For faster assistance, please include: • Device model • Operating system version • Polygon Defense app version • A detailed description of the issue • Screenshots, if applicable • Apple or Google order ID for purchase-related inquiries
Purchases and Refunds In-app purchases are processed by the Apple App Store or Google Play.
If purchased Crystals were not added to your account, please contact us with your order ID and details of the purchase.
Refund requests are handled according to the refund policies of the store where the purchase was made. Refund eligibility and approval are determined by Apple or Google.
Privacy Policy https://truthful-spectacles-323.notion.site/Polygon-Defense-Privacy-Policy-3e2ebae08c7d8061ac4be9cc15abdf63
Terms of Service https://truthful-spectacles-323.notion.site/Polygon-Defense-Terms-of-Service-3e2ebae08c7d8058a402e21e91f226fc
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